Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By downloading, installing, accessing, or using the Coa AI mobile application ("App") or any associated services (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not use the Service.
We reserve the right to update or modify these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this page. Your continued use of the Service after any such changes constitutes your acceptance of the revised Terms.
2. Description of Service
Coa AI is an artificial-intelligence-powered fitness coaching application that provides personalised workout plans, carb-cycled meal plans, and a 24/7 AI coach chat experience. The Service is designed to help users pursue their fitness goals through data-driven guidance and adaptive programming.
Important: The Service is provided for informational and educational purposes only. Coa AI does NOT provide medical advice, diagnosis, or treatment. The workout routines, meal plans, and coaching suggestions generated by the AI are not a substitute for professional medical advice. Always consult a qualified healthcare professional before starting any new exercise programme, nutrition plan, or if you have any concerns about your health.
3. User Accounts
To access the full features of Coa AI, you must create an account. Account creation is handled via Google OAuth through our authentication provider, Clerk. By creating an account you agree to provide accurate and complete information during the registration process.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other breach of security. Coa AI will not be liable for any loss or damage arising from your failure to protect your account information.
4. Subscription & Payments
Coa AI offers premium features through paid subscription plans. All subscription purchases and payments are processed through the Google Play Store or the Apple App Store (collectively, the "Stores"), depending on the platform you use. By subscribing, you agree to the payment terms presented to you at the time of purchase.
Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You may manage or cancel your subscription at any time through your Store account settings.
Refund requests are governed by the refund policies of the respective Store through which you made your purchase. Coa AI does not directly process refunds; please contact Google Play or Apple App Store support for refund enquiries.
We reserve the right to change subscription pricing at any time. If we increase prices, we will provide reasonable advance notice so that you may cancel your subscription before the new pricing takes effect.
5. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. When using Coa AI, you must not:
- Abuse, harass, or send harmful, threatening, or offensive content through the AI coach or any other feature of the Service.
- Attempt to manipulate, exploit, or "jailbreak" the AI to generate responses that promote dangerous activities, self-harm, eating disorders, harmful substances, or any other content that could endanger health or safety.
- Use the Service to generate or distribute spam, malware, or any content that violates applicable laws or third-party rights.
- Reverse-engineer, decompile, disassemble, or otherwise attempt to extract the source code or underlying algorithms of the Service.
- Share your account credentials with others or allow multiple individuals to use a single account.
- Interfere with or disrupt the integrity or performance of the Service or its related systems and networks.
We reserve the right to investigate and take appropriate action, including suspension or termination of your account, if we determine that you have violated these acceptable use guidelines.
6. Intellectual Property
All content included in or made available through the Service, including but not limited to text, graphics, logos, icons, images, audio clips, AI-generated workout plans, AI-generated meal plans, software, and branding, is the property of Coa AI or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.
The Coa AI name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Coa AI. You may not use such marks without our prior written permission.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal, non-commercial fitness purposes. This licence does not include the right to reproduce, distribute, publicly display, or create derivative works from any content provided through the Service without our express written consent.
7. Disclaimer of Warranties
The Service, including all AI-generated fitness plans, nutrition guidance, and coaching suggestions, is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the fullest extent permitted by applicable law, Coa AI disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
AI-generated fitness plans, workout routines, and nutrition advice are for informational purposes only and do NOT constitute medical advice. Individual results may vary. You should always consult a qualified physician or healthcare provider before beginning any exercise or diet programme, especially if you have pre-existing health conditions, injuries, or are taking medication.
Coa AI does not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not guarantee the accuracy, completeness, or usefulness of any AI-generated content or any information provided through the Service.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Coa AI, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your access to or use of (or inability to use) the Service.
Without limiting the foregoing, Coa AI shall not be liable for any personal injuries, health issues, physical harm, or damages of any kind arising from your reliance on AI-generated workout plans, meal plans, nutrition advice, or any other content provided through the Service. You use the Service and follow any fitness or nutritional guidance entirely at your own risk.
In no event shall Coa AI's total liability to you for all claims arising out of or relating to these Terms or the Service exceed the amount you paid to Coa AI, if any, during the twelve (12) months immediately preceding the event giving rise to the claim.
9. Termination
We reserve the right to suspend or terminate your account and access to the Service, without prior notice or liability, at our sole discretion, for any reason, including but not limited to a breach of these Terms, engaging in prohibited conduct, or any activity that we believe is harmful to other users or the integrity of the Service.
You may delete your account at any time through the App's account settings or by contacting us at the email address provided below. Upon termination or deletion, your right to use the Service will immediately cease. Any data associated with your account may be deleted in accordance with our Privacy Policy, except where retention is required by law.
All provisions of these Terms that by their nature should survive termination shall survive, including without limitation ownership provisions, warranty disclaimers, indemnity provisions, and limitations of liability.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Coa AI operates, without regard to its conflict-of-law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within that jurisdiction for the resolution of any disputes arising out of or relating to these Terms or the Service.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
11. Contact Information
If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:
- Email: support@coaai.app
- Contact page: coaai.app/contact